Doing the right thing, at the right time.
Conexus Recovery & Field Services are a Debt Recovery and Field Business with offices in Derry/Londonderry Northern Ireland and Bolton, Greater Manchester. We specialise in getting the right outcomes for both our clients and their customers. We lead the way when it comes to delivering debt recovery and field services in the UK and Ireland for both the utility and financial market.
Conexus Recovery & Field Services principle is to deliver outstanding collection services that meet our clients needs within both the non-regulated, regulated and compliant business groups. Our clients include banks, utilities, retailers and debt purchasers.
Conexus Recovery & Field Services have a team of doorstep “reconnection agents” who cover doorstep visits for both our utility and financial customers; every member of our field team has been fully vetted, including criminal record checks.
We work with our clients to provide a bespoke solution that match their business needs. Debt collection has moved into the 21st Century with Conexus and we operate as an extension to our clients business. We have worked with many companies in the past and have expertise in recovering debts for-
- Utility Companies;
- Loan Companies;
- Financial Institutions;
We carry out work that involves meter reads and meter checks for utility companies, pre- disconnection visits and other parts of the process. We fulfil any and all field based and/or doorstep activities so you can rest assured that whatever the need, we have it covered for you.
Conexus Recovery & Field Services is a member of the Credit Services Association (CSA), adhering to the CSA’s Code of Practice. In addition, all of our business processes are underpinned and controlled in our quality management framework. We have full accreditations including ISO 9001 Quality Management, ISO 27001 Information Security, ISO 14001 Environmental Management and ISO 45001 Health & Safety.
How We Work
Our end-to-end solution allows us to:
- Utilise high technology to capture and deliver positive results
- Work to our industry code of practice to offer a professional service
- Treat customers fairly and improve the customer journey
- Evidence all our contacts with your customers
- Tailor our service to your needs
- Work across many industry sectors offering recovery and doorstep services
Northern Ireland office based at Foyle House in Derry/Londonderry, Northern Ireland.
UK office based at Atria in Bolton, Greater Manchester.
Our modern secure offices provide a great location to work.
Clients are welcome to visit our offices where we have full conferencing facilities.